Shipping policy
All non-custom product orders are processed within 2 business days (excluding weekends and holidays) after receiving your order. Custom product orders are produced and shipped within 5-7 business days of confirmation via email of product customization requirements. You will receive a notification when your order has shipped.
Domestic United States Shipping Rates and Estimates
Free Shipping in Continental US on orders over $30. Estimated delivery time 2-5 business days.
All other orders: Shipping charges for your order will be calculated and displayed at checkout.
International Orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Tell It Like It Is LLC is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at design2rave@gmail.com with your name and order number, and we will look into it for you.